THE BUSINESS INFORMATION CENTER AT THE VIETNAM CHAMBER OF COMMERCE AND INDUSTRY

No.15 (18) Aug 2006

   

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Issue No. 22
Access to land
:: Article  :: Viewpoints
 

Issue No. 21
The state capital
investment corporation
:: Article  :: Viewpoints
 

Issue No. 20
Streamlining the
business startup process
:: Article  :: Viewpoints
 

Issue No. 19
Effective Implementation of the new Enterprise and Investment Laws
:: Article  :: Viewpoints
 

Issue No. 18
Starting a business in Vietnam
:: Article  :: Viewpoints
 

Issue No. 17
Streamlining
Business Licensing
:: Article  :: Viewpoints
 

Issue No. 16
Women's entrepreneurship
:: Article  :: Viewpoints
 

Issue No. 15
Private Credit Bureaus
:: Article  :: Viewpoints
 

Issue No. 14
Efforts in improving business environment
:: Article  :: Viewpoints
 

Issue No. 13
Corporate governance
:: Article  :: Viewpoints
 

Issue No. 12
The common investment law
:: Article  :: Viewpoints
 

Issue No. 11
Private sector firms
:: Article  :: Viewpoints
 

Issue No. 10
The unified enterprise law
:: Article  :: Viewpoints
 

Issue No. 9
Investment incentives
in Vietnam
:: Article  :: Viewpoints
 

Issue No. 8
Business Environment in Vietnam - Overview 2004
:: Article  :: Viewpoints
 

Issue No. 7
Business Development Services
:: Article  :: Viewpoints
 

Issue No. 6
Local governance
& Economic growth
:: Article  :: Viewpoints
 

Issue No. 5
SOE Valuation
:: Article  :: Viewpoints
 

Issue No. 4
Corp. Social Responsibility
:: Article  :: Viewpoints
 

Issue No. 3
Trademark protection
:: Article  :: Viewpoints
 

Issue No. 2
The stock market
:: Article  :: Viewpoints

 

Issue No. 1
The revised draft Land Law
:: Article  :: Viewpoints

 

 

STARTING A BUSINESS IN VIETNAM
How easy?

The Prime Minister recently requested the Ministry of Planning and Investment, Ministry of Public Security and Ministry of Finance to jointly develop an inter-ministerial circular to simplify the business startup process by streamlining the three main business entry procedures - business registration, company seal registration and tax registration. As is increasingly the case all over the world, the government of Vietnam seems to agree with the assertion made in the Doing Business in 2006 report that if it is easy to start a business then more businesses are formally set up. And more formal businesses means more jobs, more investment, more productivity and higher economic growth.1 This bulletin discusses the benefits of easier market entry for firms and how the government can improve the process thus stimulating the growth in the number of registered firms.

Simplified business entry procedures positively impact private sector growth

The Enterprise Law of 1999 was a significant reform that made it easier to start a business in Vietnam and led to a surge in new firms being started. Between 2000 and 2005, over 160,000 new firms entered the market - three times as many as the number of enterprises that registered during the previous decade.2 Further streamlining the business entry process, however, might yield an even more significant result, if even a small percentage of the estimated two million informal household businesses in Vietnam were to register and join the formal economy.

More formally registered enterprises would benefit both businesspeople and the overall economy in three significant ways. First, because formal enterprises have less of a need to hide from government inspectors, they can grow to a more efficient size. According to Doing Business in 2005, on average, informal enterprises produce 40% less of goods and services than their counterparts in the formal economy.3 Moreover, registered entrepreneurs can obtain bank credit, use public services (such as the courts to resolve disputes) and directly export. Finally, formal enterprises pay taxes, which increase the government's revenue base. As more companies move into the formal economy, the government can consider lowering the tax burden on all firms, which would give them more incentives to produce goods and services, and expand.

Business entry procedures in Vietnam are still cumbersome, time consuming and costly, due to inefficient coordination among administrative agencies

Doing Business in 2006 reports that it takes only two procedures, three days, and 0.9 percent of annual income per capita to register a private limited-liability company in Canada, and only two procedures, two days, 1.9 percent to do the same in Australia.4 In these top-ranked countries, an investor merely needs to register his or her business with the registration and tax agencies before starting operations. By contrast, in Vietnam, it takes 50 days, 11 procedures and 50 percent of annual income per capita to register a business. The three main procedures in this process are: applying for a business registration certificate (15 days), obtaining a company seal (14 days), registering for a tax code and purchasing pre-printed invoices (15 days). Over the past few months, these processes were mapped in several Northern provinces; the results were in fact very close to the findings of the Doing Business report.5

At the provincial level, three administrative agencies the Department of Planning and Investment, the provincial Tax Department and the Department of Public Security are responsible for these procedures. Firms complain that the entire process is disconnected and that the administrative agencies do not communicate with each other. As a result: i) prospective entrepreneurs have to fill out many different forms containing the same information; ii) they have to perform those steps sequentially (for example, waiting for 10-15 days to get the business registration certificate before starting the process of obtaining a company seal, getting a tax code before purchasing invoices, etc.) rather than in parallel; and iii) most procedures are manual, requiring businesspeople to visit each administrative agency at least several times. Though some provinces have begun piloting online registration, investors are only able to obtain forms and track their applications online; they still have to physically go to the DPI office to submit hard copies of all documents and signatures.

A “one-stop” approach for the three startup processes (business registration, company seal and tax code registration) could contribute to effective reform of business procedures

International experience has shown that efficient coordination among different administrative agencies is critical to achieving effective business startup reform. Many developing countries have enhanced such coordination, and the lessons from these efforts could be useful to Vietnam. Successful measures include: i) creating a single entry point through which businesses can conduct all business startup procedures (having all the interactions between agencies occur behind the scenes so that entrepreneurs would not have to go to each agency separately); ii) introducing a single business registration form through which businesses can provide all the information needed by different agencies; iii) issuing a single identification code to each business (which may mean merging the business registration code with the tax code); and iv) using information technology for business registration (allowing electronic filing, making registration information available to different government offices, developing a national registration database that allows for electronic name search, etc).

In Vietnam, while awaiting a national legal framework that governs inter-agency coordination, some provinces have already taken measures to make business registration easier in order to attract investment. For example, the government of Lao Cai province has pioneered a “three-in-one” approach in which the business registration office within the DPI acts as the single access point for business startup procedures. In addition to issuing business registration certificates, DPI is responsible for interacting with the Tax Department and Public Security Department to obtain tax codes and seal making licenses within only 15 days. This streamlined “one-stop” approach has been highly praised by the local business community, and is being considered by other provincial governments.

It should be noted that there have been unsuccessful examples in Vietnam in the past of “one-stop shops” for administrative procedures that have been criticized as “one more stop shops.” To ensure that a “one stop” approach for business entry does indeed simplify business startup, lessons learned from past experience indicate that capacity building and enhanced authority/decision-making power for staff of the single access point are necessary to ensure success.


(1) International Finance Corporation and World Bank, Doing Business in 2006: Creating Jobs, September 2005.
(2) GTZ-CIEM, 6 years of implementing the Enterprise Law: Issues and Lessons Learnt, 2006.
(3) International Finance Corporation and World Bank, Doing business 2005: Removing obstacles for growth, September 2004
(4) The data for all sets of indicators in Doing Business in 2006 are for January 2005.
(5) Fieldwork carried out by both IFC-MPDF and the Vietnam Competitiveness Initiative (VNCI).

Publisher: Dao Tuan Dung - Director of BIZIC - VCCI
Office: 5th floor - International Trade Center - No. 9 Dao Duy Anh Str., Hanoi
Tel: (84-4) 574 3084 - Fax: (84-4) 574 2773 - E-mail: vcci@hn.vnn.vn